Conditions of Use

1.1 These general sales conditions govern all relations between Ferraiuolo Service and the Customer unless expressly waived in special conditions agreed in writing.

1.2 These general conditions, as well as any special conditions, are accepted by the customer even if they differ from general or particular customer's purchase. The latter effort Ferraiuolo Service only if you agree expressly accepted in writing.

1.3 Any person acting on behalf of the customer will represent and strive against Ferraiuolo Service.

2. PRICES

2.1 Unless other contractual provisions, bids, offers and price lists are published Ferraiuolo Service, however, they may be modified by Ferraiuolo Service without notice.

2.2 The orders, even if proven, be deemed to be accepted subject to any rise in prices charged by suppliers or arising from circumstances beyond the control of Ferraiuolo Service, in this case he is entitled to raise selling prices to the customer in proportion to the increase that it undergoes.

2.3 In the event of a price increase of more than 10% between the date of order confirmation and the actual delivery, the customer will be informed and may terminate the contract, which shall be communicated in writing within 5 days.

2.4 The prices charged are ex warehouse costs, packaging, marking fees, VAT and taxes and all shipping charges and any additional services (Fulfillment, min.order fee, configuration) are charged to the customer.

3. BROKERS AND AGENTS

3.1 Brokers and agents do not have the power to bind Ferraiuolo Service. Their offers are subject to the approval of Ferraiuolo Service and shall retain the right not to comply with an order until it has confirmed the date, or initiate its execution pursuant to art. 4.1.

4. CONCLUSION OF THE AGREEMENT, TRANSPORTATION AND PRODUCT RECALL

4.1 The contract ends with the confirmation by Ferraiuolo service order issued by the client or the beginning of execution. In both cases, the products are considered received and accepted at the stores Ferraiuolo Service by the Customer, who from that moment he becomes responsible, subject to the reserve property under Article. 12.

4.2 In the event that the sale follows the transport of products in a different place, the products are at risk of the recipient, even in case of sale or delivery made "free port". All exceptions or reservations about the status of the goods carried must be made to the carrier by registered mail to be sent within 48 hours of receipt of merchandise.

5. TERMS OF DELIVERY AND METHOD 'ESCAPE TO ORDER

5.1 The delivery times are indicative and not essential.

5.2 Each order or delivery will be considered autonomous and independent of any other order or delivery.

5.3 Ferraiuolo Service reserves the right to process your order through partial deliveries. If the customer wishes to reject any partial delivery of goods, must declare in advance in writing.

5.4 Ferraiuolo Service reserves the right not to accept a customer order request containing the complete avoidance and unique merchandise. In this case, the acceptance of the order by Ferraiuolo Service will be considered binding only if made in writing.

5.5 In the event that the goods ordered becomes impossible or more costly in every way from causes not dependent on his will, Ferraiuolo Service may terminate, by means of a written communication to the customer, the contract concluded by written confirmation by Ferraiuolo Service.

5.6 Unless otherwise expressly agreed in writing, order fulfillment by Ferraiuolo Service beyond the expected delivery will not entitle the customer to rescind the contract, except in case of a delay that does materialize into a serious breach contract.

5.7 If the customer wishes to terminate the contract because of a delay in delivery, shall invite in writing Ferraiuolo Service to process your order, or part of the order is not processed within a reasonable period of not less than 15 days. The contract will be terminated if Ferraiuolo Service has failed to delivery within the time allotted.

5.8 Unless the Customer has not previously disclosed, in accordance with Art. 5.3, which will accept only a complete fulfillment of the order, in any case, the customer can refuse or delay payment of the goods given to him under an order even only partially executed.

5.9 Ferraiuolo Service is not obligated to accept returns of products supplied. Except with the prior written consent of Ferraiuolo Service, no return will be accepted if it is intact, in their original packaging, intact, and no abrasives or labels other than originally intended. A return number (RMA) obtained at the Customer will be valid for 15 days from the date of issue and must be clearly mentioned on the packaging when returned. After that period the return number (RMA) will automatically cease to have effect and the return will not be accepted. Shipping costs are always charged to the customer. Ferraiuolo Service reserves the sole right to reject all or part of the products made in the following cases: Packaging missing or tampered with, incomplete delivery of the goods, merchandise that shows deviation from its original state.

6. MANUFACTURER'S WARRANTY AND / OWNER OF THE PRODUCT

6.1 The parties acknowledge that Ferraiuolo Service is only a dealer of products manufactured by third parties, so the warranty information for proper functioning of the products delivered by Service Ferraiuolo and limited to that granted by the manufacturer and / or holder of the product.

6.2 If, and only to the extent that, this is provided by the manufacturer's warranty and / or owner of the software product marketed by Ferraiuolo Service, established in case of material defects in the product Ferraiuolo Service will replace the defective parts. The validity of this guarantee, however, strictly dependent on the exact use of the delivered product as specified in the catalogs, warnings and instruction booklets available to you.

6.3 The complaints related to products delivered to the Customer Service Ferraiuolo must be received by fax, e-mail or registered mail to Customer Service within 8 days of receipt of merchandise, attaching a copy of bill, invoice or accompanying document, exposing clearly the grounds of the complaint. After this deadline, the claim may not be accepted.

6.3 In no event Ferraiuolo Service ensures that the products will be tailored to specific needs of user.

6.4 Service Ferraiuolo liable for damage to persons or property other than goods covered by the contract only if such damage has resulted from its negligence or gross negligence or exceeds the value of Euro 500.00. In no event Ferraiuolo Service is required to indemnify the user or third party for the consequences arising from the use of the product, for any direct or indirect injury to persons, damage to property other than the material loss of benefits or profits, damage caused or alleged to be caused by deterioration or loss of data recorded by the user.

7. CLAIMS RELATING TO BILLS

7.1 Any complaints relating to invoices issued by Ferraiuolo Service must be made aware of Ferraiuolo Service by registered letter within 10 days of receipt of invoice. Failing that, the bills are accepted without reservation.

7.2 No claim may, in any case, justify the delay or non-payment.

8. LIMITATION OF LIABILITY '

8.1 If Ferraiuolo Service is found liable for the total or partial discharge of its obligations under the contract, the total compensation due to the customer shall in no case exceed 10% of the price of the commodity that has caused the damage.

9. DEPOSIT

9.1 Advances paid by the customer are to be considered as an advance and does not constitute a deposit. Nevertheless, in case of breach of contract by the customer, Ferraiuolo Service will be entitled to withhold payments on account, subject to greater damage.

10. RIGHTS IN THE SOFTWARE

10.1 The rights to the software marketed by Ferraiuolo Service remain the property of the manufacturers and / or holders of rights to the software, which give you only a license. All rights are reserved and the software is strictly forbidden for the customer to sell to third parties, sublicense, pledge or otherwise dispose, for a consideration or free of charge, the rights to the software.

10.2 The Customer shall not remove or alter the rights notices contained on the media program and user manual, not to modify in any way products and make them only legitimate uses and / or permitted.

10.3 The customer also agrees, with due diligence to preserve products strictly enforcing all directions of the manufacturer or dealer, in particular, the customer can not counterfeit computer products, or permit or encourage in any way their counterfeiting .

10.4 The Customer Service Ferraiuolo intermediaries between end users and software must include in their conditions of sale set out in section 10.1, paragraph or text that has the same meaning.

11. PROPERTY RIGHTS '

11.1 The products remain the full property of Ferraiuolo Service until full payment of the price, expenses, taxes and fees.

11.2 The Customer agrees to immediately notify Ferraiuolo Service, under penalty of compensation for any damages, of any attachment or seizure by a third party of products that the customer has purchased from Ferraiuolo Service and have not yet been fully paid.

11.3 In the case be submitted to the competition procedure, the customer agrees to allow Ferraiuolo Service to recover possession of its products without advance notice, the expenses related to withdrawal of products will be charged to the customer.

11.4 In the event of non-payment, in whole or in part, at maturity, Ferraiuolo Service may, without a prior court order, take possession of these products and their accessories, customer agrees to consent without opposing exceptions.

12. CONDITIONS OF PAYMENT

12.1 The payment of goods ordered must be paid in advance, by cash, bank transfer, Paypal

CASH PAYMENT. By choosing this mode, the payment is made to the courier upon delivery of your product and the amount of product shipment plus € 3,00 + VAT as a contribution to the cash payment. The payment must be made only in cash directly to the carrier who delivers the goods. Pursuant to and in respect of Art. 12 of the D.L. December 6, 2011 n. 201, payment in cash will be accepted within the threshold of EUR 999.99.

BANK TRANSFER. By choosing this payment method, once the order is necessary to follow these steps: the causal appearing on the bank transfer must state the number and date order, the name and last name of the originator, the bank should be made payable to:

Beneficiary: Ferraiuolo Service Lucio Ferraiuolo

Bank: Bancoposta - Italian Post Spa

IBAN: IT53B0760112500000002904888

Once satisfied that credited to the account of the beneficiary (Ferraiuolo Service Lucio Ferraiuolo) you will send the ordered goods. 10 days after the date of acceptance without Ferraiuolo Service has received the credit of the banking, Ferraiuolo Service will cancel the order.

PAYPAL / Credit Cards. PayPal is an online payment system that provides for the opening of an account with PayPal. To conclude a purchase with this payment type will display a page of our website where you enter the e-mail account and password of your PayPal account or access to the procedure for creating a new one. After registering you can make payments through a credit card backed by the same Paypal account or through PayPal. PayPal Buyer Protection information. For each transaction performed by this method will receive an email confirmation from PayPal. The order amount is debited from your PayPal account or credit card at the time of the order. In the event of cancellation the amount is refunded to the customer's PayPal account.

13. SOLIDARITY '

13.1 If the customer requests that the invoice or debit note is issued in the name of the third, both the customer and the third are jointly responsible for paying the bill and the failure of any transactions resulting from the general and special conditions of contract.

14. JURISDICTION AND APPLICABLE LAW

14.1 Any dispute shall be referred exclusively to the Court of Pordenone.

14.2 The contract between Ferraiuolo Service and the customer, and so everything as expressly provided in these general conditions of sale, shall be governed by Italian law.